Retail Sales Associate, Sandro/Maje, Chestnut Hill
About The Position
SMCP is a fashion house that embodies Parisian elegance with its brands, Sandro and Maje. They focus on accessible luxury, high-fashion designs, and sustainability. The company operates in over 47 countries and is experiencing growth, led by a strong senior leadership team. SMCP's culture emphasizes engagement, inclusivity, and corporate social responsibility, with ambitious sustainability goals for 2030. Their collections blend casual elegance and evening sophistication, appealing to individuals who value both style and sustainability. SMCP aims to 'Style Happiness at Work' by fostering a forward-thinking environment where innovation and sustainability are key. They prioritize internal mobility, offer meaningful career opportunities, and blend timeless Parisian style with a contemporary edge.
Requirements
- 1+ years of customer service or retail experience, preferably in a fashion-forward environment.
- Passionate about styling, fashion, and delivering an exceptional client experience.
- A strong communicator—friendly, engaging, and skilled at building relationships.
- A team player with a positive, solution-oriented mindset.
- Adaptable and flexible to thrive in a fast-paced retail setting.
- Flexible availability, including evenings, weekends, and holidays, is required.
Nice To Haves
- Social media savvy
Responsibilities
- Create a welcoming, elevated shopping experience with expert fashion advice.
- Style clients with personalized wardrobe selections and full-range product recommendations.
- Build and maintain a client book, fostering long-term relationships.
- Encourage repeat visits through personalized follow-ups and exclusive offers.
- Share insights on collections, craftsmanship, and brand heritage.
- Guide clients through their shopping journey, ensuring a meaningful brand connection.
- Support daily operations, including visual merchandising and floor maintenance.
- Ensure stock is replenished and the store remains organized and inviting.
- Drive sales, achieve personal and team goals, and support a thriving workplace culture.
- Work closely with the team to create a motivating, results-oriented environment.
- Address customer concerns professionally, ensuring satisfaction and long-term loyalty.
- Provide solutions that enhance the overall client experience.
Benefits
- Competitive base hourly pay
- Individual commission
- Sales incentives
- 50% shopping discount
- Seasonal wardrobe offering
- Cell phone contribution
- Health insurance
- Dental insurance
- Life insurance
- Disability coverage
- Employer-matched 401(k)
- Paid time off (vacation, sick time, holidays)
- Paid parental leave
- Pet benefits
- Employee Assistance Program (EAP)
- MAVEN Family Planning
- Product knowledge training
- Industry insights
- Retail Stylist Program
- Mentorship
- Professional development support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
