Retail Sales Associate
About The Position
My Wireless, an AT&T Authorized National Retailer, is looking for driven, dynamic, and coachable individuals to join their growing retail team as a Retail Sales Associate. The Retail Sales Associate will help provide the best customer experience and technology solutions from a variety of AT&T products and services offered by My Wireless. The role involves engaging with customers, educating them on available AT&T products and services, and guiding them through the buying process in an energetic environment. As employees learn and succeed, they become eligible for new opportunities and financial rewards.
Requirements
- Experience in a retail or customer-facing sales environment.
- Ability to work flexible hours including evenings, weekends, and holidays.
- Highly effective communication and interpersonal skills.
- Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent.
- Standing and walking around for prolonged periods of time.
- Occasionally lifting and moving objects of up to 10 pounds.
- Reaching with hands and arms.
- Climbing ladders, balancing on ladders, stooping, kneeling, crouching.
- Fine handling of display materials and merchandise.
- Dexterity is required.
- Specific vision abilities required include working with small parts in mobile phones and looking at a computer screen for prolonged periods of time.
Nice To Haves
- Bilingual (preferred but may not be required depending on location).
- Experience prospecting through outbound calls.
Responsibilities
- Engage with My Wireless customers.
- Educate customers on available AT&T products and services.
- Guide customers through the buying process.
- Meet and exceed personal performance goals and AT&T standards of performance.
- Help customers make buying decisions by delivering outstanding customer service.
- Train and develop skills to become a top My Wireless Retail Sales Associate, leading to opportunities on the management team.
- Maintain a fun, clean, and exciting work environment for customers and team members.
- Work as a team member to exceed personal and team goals.
- Participate in marketing activities designed to maximize selling opportunities.
Benefits
- Strong Base Pay and a commission and bonus schedule that rewards hard work, dedication, and commitment to excellence.
- Ongoing paid training.
- Exciting career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical, Dental and Vision coverage.
- Life Insurance.
- 401(K) Retirement Program.
- Paid Vacation Time.
- Total Pet Plan and Pet Insurance.
- Employee Assistance Program.
- Discounts off latest devices and AT&T service plans.
- Welcome kit of fun gear to get started that includes 2 AT&T work shirts and personal protective equipment.
- Exclusive sales contests and incentives for hitting key AT&T initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
