Retail Sales Associate

Viviano Flower Shop•Shelby Charter Township, MI

About The Position

Viviano Flower Shop is seeking enthusiastic, customer-focused individuals to join its retail team. The Retail Sales Associate creates a welcoming and positive shopping environment, helps customers find products, provides product knowledge, and works to ensure customers leave satisfied. The role supports the shop’s commitment to outstanding artistry, service, value, and customer care, and involves serving customers during celebrations and other occasions.

Requirements

  • Excellent communication and interpersonal skills.
  • Friendly and approachable demeanor.
  • Basic math skills for handling transactions.
  • Ability to stand and walk for up to 10 hours per day.
  • Ability to lift and carry 10 pounds.
  • Availability to work flexible hours, including holidays and weekends.

Nice To Haves

  • Previous retail sales experience.

Responsibilities

  • Greet and assist customers in person and over the phone.
  • Recommend products based on customer needs.
  • Enter delivery and pick-up orders on a computer using the shop’s custom point-of-sale software.
  • Maintain a clean and organized sales floor.
  • Handle customer inquiries and resolve issues promptly and professionally.
  • Restock and arrange merchandise displays.
  • Assist with inventory management and stock replenishment.
  • Show compassion and empathy for all of life’s celebrations.

Benefits

  • Competitive hourly wage plus commission.
  • Employee discounts on products.
  • Paid sick time off.
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