Retail Sales Associate - Seasonal

Vuori•Santa Barbara, CA

About The Position

The Retail Sales Associate at Vuori builds connections with customers and communicates the brand’s values through product knowledge and an optimistic, helpful approach. The position focuses on creating a memorable customer experience, supporting sales goals in a team-based commission environment, and maintaining store operations and visual standards. The role is seasonal and requires availability for nights, weekends, and holidays.

Requirements

  • Must be available to work nights, weekends, and holidays.
  • Must adhere to scheduled shifts and be punctual.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to learn new procedures and processes quickly.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.

Responsibilities

  • Create memorable customer experiences and build lasting relationships with customers.
  • Work with the sales team to provide excellent service to each customer.
  • Greet customers in a timely, authentic, and engaging manner.
  • Prepare fitting rooms, find sizes, and provide knowledgeable feedback on merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge, including the broader fashion landscape and activewear, to serve customers as an expert.
  • Assist with projects while keeping the customer experience a priority.
  • Communicate inventory needs to support business goals.
  • Keep the sales floor stocked each evening.
  • Collaborate with management on inventory management.
  • Clean the retail store regularly, including floors and bathrooms.
  • Understand and execute cash-control procedures, including bank deposits and petty cash.
  • Assist with implementing and maintaining merchandising and visual directives.
  • Keep the selling floor neat, clean, organized, and consistent with the correct visual image.
  • Identify and communicate product concerns promptly.

Benefits

  • Health insurance
  • Savings and retirement plan
  • Employee assistance program
  • Vuori discount and industry perks
  • Paid time off
  • Wellness and fitness benefits
  • Hourly pay of $17.25–$18.50, plus team-pooled commission
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