Retail Sales Associate - Westchase

Wild Fork Foods•Tampa, FL

About The Position

As a Retail Sales Associate, you create an exceptional guest experience by delivering Wild Fork’s “personal chef and friendly butcher” service philosophy. You engage customers with product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness. You help maintain a clean, well-stocked, easy-to-shop store and perform operational routines that include working in freezer environments, handling cash, and supporting opening and closing duties, including when leadership is not present. The role is available as full-time or part-time, with a starting wage of $16.00 per hour and monthly bonus potential. You bring Wild Fork’s values to life: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, and Ownership. The position involves customer engagement and selling, merchandising and replenishment, inventory support, cold-environment work, POS and cash handling, store opening and closing routines, and collaboration and training with the team.

Requirements

  • At least 1 year of experience in retail, grocery, hospitality, or food service.
  • Strong customer service skills and enthusiasm for food and culinary exploration.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Comfort working in extremely cold temperatures.
  • Ability to lift up to 50 pounds and stand or walk for 8–10 hours.
  • Flexible scheduling availability, including mornings, evenings, weekends, and holidays.
  • Basic math skills for cash handling.

Nice To Haves

  • POS experience.

Responsibilities

  • Deliver a warm, engaging “personal chef and friendly butcher” shopping experience.
  • Provide recommendations, cooking tips, recipes, and product insights tailored to customer needs.
  • Understand daily sales goals, promotions, and store priorities, and apply that knowledge in customer interactions and selling.
  • Drive sales by engaging customers, building baskets, and suggesting product pairings.
  • Use product knowledge to recommend solutions and provide a personalized customer experience.
  • Stock, rotate, and merchandise products to keep the store full, fresh, and visually compelling.
  • Complete FIFO rotation and maintain accurate labeling and pricing.
  • Keep the store clean, organized, and customer-ready; support planogram changes, promotional sets, and daily recovery routines.
  • Assist with receiving and processing deliveries accurately and carefully.
  • Maintain organized back stock and promptly communicate low stock or product issues.
  • Follow shrink-prevention practices and report concerns to leadership.
  • Work in walk-in freezer conditions to pull products, organize stock, and execute counts.
  • Follow food safety, sanitation, and freezer safety guidelines.
  • Operate the POS accurately and process transactions, returns, and exchanges.
  • Perform opening and closing duties when leadership is not present, including register counts, cash pulls, safe drops, and store walkthroughs for readiness and safety.
  • Follow cash-handling standard operating procedures with precision and integrity.
  • Work with Team Leaders to execute daily priorities and meet store goals.
  • Participate in training, product knowledge sessions, new processes, and ongoing development.
  • Support a positive, inclusive team culture where everyone feels valued.

Benefits

  • Medical, dental, and vision insurance
  • Health Reimbursement Account
  • Flexible Spending Accounts
  • Behavioral Health Matters Program
  • Live Health Online virtual care
  • Monthly bonus plan
  • 401(k) with company match
  • Vacation, sick, and birthday paid time off
  • Culinary training
  • Monthly product giveaway through Chew on This
  • Monthly in-store shopping allowance through Wild Chef
  • Mentorship Program
  • Better Futures Program (free community college)
  • Fin Fit financial resources
  • Discounts on cars, cell phones, services, and more
  • Employee referral bonus program
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