Retail Sales Associate

JBS Foods • East Hanover, NJ

15h • Onsite

About The Position

As a Retail Sales Associate, you create an exceptional experience for every guest by delivering Wild Fork’s service philosophy of personal chef and friendly butcher. You engage customers with expert product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness. You help maintain a clean, well-stocked, easy-to-shop store and perform operational routines such as working in freezer environments, handling cash, and supporting opening and closing duties, including when leadership is not present. You bring Wild Fork’s values of Determination, Simplicity, Availability, Humility, Sincerity, Discipline, and Ownership to your work every day.

Requirements

• At least 1 year of retail, grocery, hospitality, or food experience.
• Strong customer service skills and enthusiasm for food and culinary exploration.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Comfort working in extremely cold temperatures.
• Ability to lift up to 50 lbs and stand or walk for 8–10 hours.
• Flexible availability for mornings, evenings, weekends, and holidays.
• Basic math skills for cash handling.

Nice To Haves

• POS experience.

Responsibilities

• Deliver a warm, engaging “personal chef & friendly butcher” shopping experience.
• Provide recommendations, cooking tips, recipes, and product insights based on customer needs.
• Understand daily sales goals, promotions, and store priorities, and apply that knowledge in customer interactions and selling behaviors.
• Drive sales by engaging customers, building baskets, suggesting product pairings, and recommending solutions using product knowledge.
• Support service standards so customers feel welcomed, valued, and inspired to return.
• Stock, rotate, and merchandise products to maintain a full, fresh, and visually compelling store.
• Complete FIFO rotation and maintain accurate labeling and pricing.
• Keep the store clean, organized, and customer-ready; support planogram changes, promotional sets, and daily recovery routines.
• Assist with receiving and processing deliveries accurately and carefully.
• Maintain organized back stock and promptly communicate low stock or product issues.
• Follow shrink-prevention practices and report concerns to leadership.
• Work in cold temperatures, including a walk-in freezer, to pull products, organize stock, and execute counts.
• Follow food safety, sanitation, and freezer safety guidelines.
• Operate the POS accurately and process transactions, returns, and exchanges.
• Perform opening and closing duties when leadership is not present, including register counts, cash pulls, safe drops, and store walkthroughs for readiness and safety.
• Follow cash-handling standard operating procedures with precision and integrity.
• Work with Team Leaders to execute daily priorities and meet store goals.
• Participate in training, product knowledge sessions, new processes, and ongoing development.
• Support a positive, inclusive team culture where everyone feels valued.

Benefits

• Medical, dental, and vision insurance.
• Health Reimbursement Account, Flexible Spending Accounts, Behavioral Health Matters Program, and Live Health Online virtual care.
• Monthly bonus plan.
• 401(k) and company match.
• Vacation, sick, and birthday PTO.
• Culinary training, monthly product giveaway, and monthly allowance to shop in store.
• Mentorship Program and Better Futures Program (free community college).
• Optional financial resources, discounts on cars, cell phones, services, and more, and an employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed