Retail Sales Associate

Vuori•Southlake, TX

About The Position

Vuori is seeking a Retail Sales Associate to connect with customers and communicate the brand’s values through product knowledge and an optimistic, engaging approach. The position works in a high-energy, fast-paced retail environment and focuses on delivering a memorable customer experience while supporting sales and store operations.

Requirements

  • Availability to work nights, weekends, and holidays.
  • Adherence to scheduled shifts and punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to learn new procedures and processes quickly.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.
  • Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
  • Willingness to stay active and move throughout the store during each shift.
  • Willingness to reach, bend, and use a step stool or ladder when needed.
  • Willingness to work in an environment with bright lights and music.
  • Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

  • Build lasting customer relationships and provide an unforgettable customer experience.
  • Collaborate with the sales team to ensure customers receive excellent service.
  • Greet customers in a timely, authentic, and engaging manner.
  • Prepare fitting rooms, locate sizes, and provide knowledgeable feedback about merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge in fashion and activewear and serve as an expert for customers.
  • Assist with projects while keeping the customer experience a priority.
  • Communicate inventory needs to support business goals.
  • Keep the sales floor stocked every evening.
  • Collaborate with management on inventory management.
  • Clean the retail store regularly, including floors and bathrooms.
  • Follow cash-control procedures, including bank deposits and petty cash.
  • Assist with implementing and maintaining merchandising and visual directives.
  • Keep the selling floor neat, clean, organized, and aligned with the correct visual image.
  • Identify and communicate product concerns promptly.

Benefits

  • Savings and Retirement Plan
  • Vuori discount and industry perks
  • Wellness and fitness benefits
  • Team pooled commission
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