Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, provide customer service, and help customers find technology products and solutions that meet their needs. You will learn about customers’ needs by building connections and asking questions, recommend products and complete sales, and develop your skills through ongoing training in operational functions, merchandising, and inventory. The role may also involve contacting current Verizon customers who are interested in Verizon products and services and engaging with the community at off-site Verizon-sponsored events. The position is onsite at a defined location. It is scheduled for 40 hours per week and requires a willingness to work evenings, weekends, and holidays. Employees may also have the opportunity to pick up additional shifts during summer, November through December, or peak vacation periods. The posting describes base pay of $16.00 to $21.00 per hour, plus individual-based commissions. Compensation varies by geography, hours worked, and performance. The starting base pay rate for the Colorado location(s) listed in the requisition is $16.59 per hour.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Build connections with customers, ask questions, and identify their needs.
- Recommend products and solutions to provide customers with a complete sales solution.
- Close sales by communicating clearly and providing simple, intuitive technology solutions.
- Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
- Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives; past awards have included travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Additional discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection, pet insurance, and group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
