Retail Sales Associate
About The Position
The Retail Sales Associate is responsible for delivering a highly satisfying customer experience through engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store. The role adheres to operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. The associate supports a positive store culture, processes customer purchases and returns, promotes credit and loyalty programs, handles and prepares merchandise according to company procedures, and helps maintain store recovery, cleanliness, safety, and shrink-reduction standards. The role also involves responding to feedback, following labor laws and company policies, and completing other duties as assigned. The position is located at the TJ Maxx store at 3959 Missouri Flat Rd, Placerville, California. The starting pay range is USD $16.90 to $17.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule to support business needs.
- Strong communication and organizational skills, with attention to detail.
- Ability to multitask.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to lift heavy objects, with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Model established customer experience practices with internal and external customers.
- Support a positive store culture through honesty, integrity, and respect.
- Accurately ring customer purchases and returns and count change according to operating procedures.
- Promote credit and loyalty programs.
- Follow the merchandising philosophy, procedures, and standards.
- Process and prepare merchandise for the sales floor according to company procedures and standards.
- Initiate and participate in store recovery throughout the day as needed.
- Maintain organizational, cleanliness, and recovery standards on the sales floor and participate in maintaining and cleaning the entire store.
- Provide and accept recognition and constructive feedback.
- Adhere to labor laws, policies, and procedures.
- Support and participate in store shrink-reduction goals and programs.
- Participate in safety awareness and help maintain a safe environment.
- Complete other duties as assigned.
- Work in multiple areas of the store when cross-trained to support business needs.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation assistance
- Bereavement benefit
- 401(k) associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for associates who meet service or hours requirements
- Medical, dental, and vision coverage for associates who meet service or hours requirements
- Health savings account (HSA) for eligible associates
- Health care flexible spending account (FSA) for eligible associates
- Life insurance for eligible associates
- Short- and long-term disability coverage for eligible associates
- Paid parental leave for eligible associates
- Paid holidays, vacation, and sick time for eligible associates
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance for eligible associates
- Open door policy and supportive work environment
- Competitive salary and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
