Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and provide customer-focused technology solutions. You will learn about customers’ needs, recommend products and services, and close sales using clear communication. The role also includes ongoing training and development in store operations, merchandising, and inventory, as well as opportunities to contact interested Verizon customers and engage with the community at sponsored off-site events. The position is onsite at a defined location and is scheduled for 40 hours per week. The stated starting base pay rate is $16.59 per hour for the location on the requisition. The posting also describes a base-pay range of $16.00 to $21.00 per hour, with potential individual commissions tied to sales goals and additional earning opportunities for high performers. Compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Identify customers’ needs by building connections and asking appropriate questions.
- Recommend products and solutions that provide customers with a complete sales solution.
- Close sales by communicating effectively and providing intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events to develop a loyal customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with potential travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services.
- Additional discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year.
- Up to six personal days per year.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
- New hires receive up to 15 vacation days per year, with vacation increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
