Retail Sales Associate

Aviator Nation•Austin, TX

15d

About The Position

Aviator Nation is seeking a part-time Sales Associate with Saturday and Sunday availability. The Sales Associate is a friendly, customer-focused team member who represents the Aviator Nation lifestyle and delivers exceptional service in a fast-paced retail environment. The role involves welcoming and assisting customers, recommending tailored products, addressing concerns professionally, and staying current on products, services, and policies. The Sales Associate also maintains a well-presented sales floor, merchandise displays, and signage, and supports store sales, inventory, omni-channel fulfillment, and social media efforts. The position requires a flexible retail schedule, including weekends and holidays. It includes physical activity such as standing and walking for extended periods, bending and reaching, and moving or lifting supplies weighing up to 30 pounds. The work environment has a moderate noise level.

Requirements

Availability to work a flexible retail schedule, including weekends and holidays.
Positive attitude, high energy, and a customer-focused mindset.
Strong communication, organizational, and attention-to-detail skills.
Ability to maintain a professional appearance and adhere to the dress code.
Basic reading, writing, math, and computer skills.
Confidence using office and retail equipment, including computers, phones, and printers.
Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations.
Ability to move and lift equipment and supplies weighing up to 30 pounds.
Vision abilities including close, distance, color peripheral, and depth perception.

Responsibilities

Greet and assist customers, providing exceptional service and product knowledge.
Maintain strong knowledge of products, including SKUs, fit, and features.
Use the POS system to process sales, returns, and exchanges, and balance cash drawers.
Support and achieve sales goals through upselling, cross-selling, and promoting in-store offers.
Guide customers to merchandise and help increase in-store sales.
Keep the sales floor organized, clean, and well-stocked.
Handle inventory tasks, including restocking, shipments, and inventory counts.
Contribute to omni-channel sales and fulfillment processes.
Assist with store social media efforts, including taking photos.
Maintain a professional appearance and follow the dress code.
Carry out other duties as requested.