Retail Sales Associate

Verizon • Dallas, TX

18d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, provide exceptional customer service, and help customers find technology products and services that meet their needs. You will learn about customer needs through conversation, recommend complete solutions, and close sales using clear communication. The role also includes ongoing training and development in merchandising and inventory operations. You may grow your customer base by contacting interested Verizon customers and participating in Verizon-sponsored events outside the store.

This is an onsite, worksite-based role at a defined location, scheduled for 40 hours per week. The position is commission-based and offers hourly base pay of $16.00 to $21.00, plus the opportunity to earn commissions based on sales performance. Employees may have opportunities to pick up additional shifts, typically during peak periods. Evening, weekend, and holiday availability is required.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts during peak periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service.
• Understand customers’ needs by building connections and asking questions.
• Recommend product insights and solutions that address customer needs.
• Close sales through clear communication and intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested Verizon customers by phone and text to develop the customer base.
• Participate in off-site Verizon-sponsored events to engage with the community and build customer relationships.

Benefits

• Medical, dental, and vision benefits.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions.
• Sales recognition programs and performance incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave of up to eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• New employees receive up to 15 vacation days per year, increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED