Retail Sales Associate

Cotopaxi•Portland, OR

17d•Onsite

About The Position

Cotopaxi makes adventure travel gear to empower people to see the world and make it better. As a Certified B Corporation, their Gear for Good ® promise drives everything they do - from ethical and sustainable sourcing to products built to last and create lasting change. Through the Cotopaxi Foundation, they dedicate 1% of their revenue to nonprofits that fight poverty and support communities in need. Their team is full of passionate, curious, and mission-driven people who love adventure and believe business can be a force for good. Whether working from a retail shop, HQ, home, or van, employees find connection, collaboration, and a shared drive to make a difference. The brick & mortar stores are hubs for connection, inspiration, and adventure, viewing profit as a byproduct of good conversation where every guest interaction is a chance to create meaningful connections and experiences that are more personal, inclusive, and impactful. The Retail Guide's focus will be guiding customers, sharing product knowledge and experiences to help support them on their next adventure – big or small. They will chat backpacks, jackets, adventure and impact all while sharing the Do Good mission. The role helps create a high-impact and vibrant store experience – inspiring others to become fans of the brand.

Requirements

Must be 18 years or older.
Flexibility – Ability to work varying hours to support the team – at least 2 weekdays and 1 weekend.
Ability to work throughout the holiday season (including the Friday after Thanksgiving).
Ability to work for the duration of the location term.
Ability to lift up to 50 lbs and work on your feet.

Nice To Haves

Experience in retail or similar high-paced environments is a plus.
Energetic and enthusiastic. Excited to share our story and drive deeper connections with our guests.
A humanitarian at heart, and someone who believes in our Do Good mission.
An eye for detail and are highly organized.
Strong accountability and self-guidance.

Responsibilities

Create memorable moments for all who stop through the store.
Guide customers and share product knowledge and experiences to support them on their next adventure.
Educate guests on products, experiences, local highlights as well as the company's mission and impact.
Act as an ambassador living Cotopaxi’s values of People, Innovation, and Adventure.
Restock and destock products keeping the store spruced and ready for guests.
Open and close the store on time.
Manage the point of sale system making sure customers leave supported and satisfied.
Play an active role in creating a store culture that’s uplifting, collaborative, and fun.

Benefits

Hourly rate of $18.50.
Wellness Benefits
Company paid volunteer time off.
401(k) plan with employer match.
Adventure Days: Two team building moments for the store to recharge and reconnect together.
Live the brand you love with 60% off Cotopaxi products.
Learning and development opportunities.
Additional outdoor brand discounts.
Regular virtual/in-person celebrations.
A culture that embraces people, innovation, and adventure.