Retail Sales Associate
About The Position
EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for Value Pawn & Jewelry at 18494 S. Dixie Hwy, Miami, Florida 33157. The role offers an opportunity to build a career in a fast-paced retail environment, with structured training and advancement opportunities. Pay is based on experience, ranging from $15.00 to $16.00 per hour, with monthly uncapped bonus potential based on store and individual performance. New hires begin as trainees in a five-week paid training program. Upon completion, they receive a $0.50 hourly raise and promotion to Pawnbroker. Further development is available through a Pawnbroker Certification Program, which provides an additional $1 per hour. Career progression may include Lead Pawnbroker (Shift Leader) and Assistant Manager; the Assistant Manager path includes a six-month training program. The position involves daily customer interaction and helping customers reach mutually satisfying agreements on pawn items, including jewelry, electronics, and musical instruments. Team members are expected to provide a friendly, courteous, and respectful customer environment.
Requirements
- High school diploma or GED.
- Customer service, cashier, or retail experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask.
- Ability to pass a criminal background check and drug test after a conditional offer.
- Adhere to company policies, procedures, and regulations.
- Self-motivated, with a positive and outgoing personality and a strong work ethic.
Nice To Haves
- Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
- Sales background.
- Bilingual skills.
Responsibilities
- Greet customers and provide excellent service through in-person and phone interactions.
- Process sales, loans, and extensions.
- Perform store opening and closing duties.
- Help customers reach mutually satisfying agreements regarding pawn items.
Benefits
- Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
- Competitive wages.
- Monthly uncapped bonus potential based on store and individual performance.
- 401(k) with company match.
- Generous paid time off.
- Holiday pay.
- Store discount.
- Five-week paid training program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
