Retail Sales Associate

Verizon•Plainfield, IN

16d•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail store team to generate sales, provide exceptional customer service, and help customers find technology products and solutions that meet their needs. The role includes learning about customers’ needs, recommending complete solutions, and closing sales through clear communication. You will also receive ongoing training and develop skills in operational areas such as merchandising and inventory. Opportunities may include contacting interested Verizon customers by phone or text and engaging with the community at Verizon-sponsored events outside the store. The position is onsite at a defined work location, with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays and may have opportunities to pick up additional shifts, particularly during busy periods. Compensation is $16.00 to $21.00 per hour in base pay, plus individual sales commissions. Verizon describes the role as commission-based, with earnings varying by geography, hours worked, and performance. Verizon provides benefits starting on day one, along with training and career development opportunities. New hires may be required to complete an approximately 19-minute assessment during the application process.

Requirements

High school diploma or GED.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.
Fluency in English and Spanish.

Responsibilities

Generate retail sales using knowledge of technology and customer service.
Connect with customers, ask questions, and uncover their needs.
Recommend products and solutions that provide customers with a complete sales solution.
Close sales by communicating clearly and providing intuitive technology solutions.
Participate in ongoing training and develop operational skills in merchandising and inventory.
Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
Engage with the community at off-site Verizon-sponsored events.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts up to 50% on Verizon products and services.
Additional discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
New hires receive up to 15 vacation days per year, with vacation accrual growing with service.