Retail Sales Associate

Verizon•Idaho Falls, ID
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and deliver customer service. You will learn customers’ needs, recommend technology products and solutions, close sales, and build customer relationships. The role also includes ongoing training and developing skills in merchandising and inventory, contacting interested existing Verizon customers by phone or text, and engaging with the community at Verizon-sponsored off-site events. The position is onsite at a defined work location, with 40 scheduled hours per week. The job offers a base pay of $16.00 to $21.00 per hour, plus individual sales commissions. Stated commission earnings can reach up to $18,000 per year for meeting sales goals, with additional potential for employees who exceed goals. Total annual earnings for top performers are described as potentially reaching $65,000+ to $75,500+. Compensation varies by geography, hours worked, and performance. Verizon describes the role as a career-development opportunity with in-person onboarding, training programs, and opportunities to build sales and operational skills.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales through technology knowledge and customer service.
  • Identify customer needs by building connections and asking questions.
  • Recommend products and solutions to provide customers with a complete sales solution.
  • Close sales by communicating effectively and offering intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Contact interested current Verizon customers by outbound calls and text messages to develop the customer base.
  • Engage with the community at off-site Verizon-sponsored events.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs, which have previously included all-inclusive domestic and international travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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