Retail Sales Associate

Bonobos • Chicago, IL

9d • $17 - $25

About The Position

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands. Bonobos is a menswear brand known for exceptional fit and a personalized retail model. Its Guideshops offer one-on-one, appointment-based service and expert fit advice, complementing the brand’s online store.

The Guide, also known as a Retail Sales Associate, works in a Bonobos Guideshop and delivers exceptional customer experiences while maximizing personal sales results. Guides are customer-focused, fit-focused, incentive-driven, and knowledgeable about the product assortment. They help customers find better-fitting men’s clothing for a variety of styles and occasions in a distinctive retail setting.

Requirements

• Have 1–3 years of sales or relevant experience.
• Knowledge of men’s fashion, fabrics, styles, and fit.

Nice To Haves

• Collaborative and effective in a team setting, with a drive to build relationships.
• A self-starter who values self-awareness, intellectual honesty, judgment, empathy, and positive energy.
• Strong time-management and organizational skills.
• Strong written and verbal communication skills.

Responsibilities

• Deliver exceptional customer experiences and maximize personal sales results.
• Cultivate genuine customer connections so all customers feel welcome, heard, and valued.
• Generate leads for current and future Bonobos business.
• Consistently achieve personal sales goals.
• Work a flexible schedule according to business needs, including evenings, weekends, and holidays.

Benefits

• Medical, pharmacy, dental, and vision coverage for eligible full-time associates.
• 401(k) and Roth 401(k) with company match.
• Merchandise discount.
• Paid time off.
• Parental leave for new mothers and fathers.
• Part-time associates may access individual insurance coverage options, including major medical, dental, vision, supplemental insurance, and life insurance.
• Part-time associates may be eligible for paid sick leave, public health emergency leave, and participation in the 401(k) and Roth 401(k) with company match.
• Full-time and part-time associates may be eligible to participate in the Bonobos Guideshop Incentive Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed