Retail Sales Associate

EssilorLuxottica Group • Tempe, AZ

16d

About The Position

As a Sales Associate at Sunglass Hut, you will provide an exceptional shopping experience that encourages positive customer connections and brand loyalty. You will serve customers, support store merchandising and visual standards, address customer issues, and provide knowledgeable, attentive service to VIP clientele. The role also involves staying informed about products, following management direction and company policies, assisting with opening and closing as needed, attending occasional meetings, and representing the brand in the local community.

Requirements

• At least 1 year of previous sales or customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment while remaining committed to an excellent customer experience.
• Self-motivated and a team player.

Responsibilities

• Greet and serve customers to promote an excellent customer experience.
• Inform merchandisers or managers about stocking needs.
• Maintain visual standards established by management and the company.
• Problem-solve customer issues and involve management when needed.
• Provide high-touch assistance to VIP clientele and support their retention.
• Stay up to date on the product assortment and serve as an informed brand ambassador.
• Listen to and act on instructions from management or a superior.
• Assist with opening and closing duties as needed.
• Comply with professional regulations, internal rules, and the company’s code of conduct.
• Attend and participate in occasional work meetings.
• Be punctual for shifts and proactively communicate obstacles to the manager.
• Represent the brand through personal style and connections with local and broader communities.

Benefits

• Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
• A competitive bonus and/or commission plan may be offered.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed