Retail Sales Associate - Full Time

Curaleaf•Queen Creek, AZ

13d•Onsite

About The Position

Curaleaf is seeking a full-time Retail Sales Associate to serve as a customer-facing representative and product resource in its Queen Creek, Arizona store. The associate helps guests explore cannabis products, find suitable options, and receive a welcoming, informative, inclusive, and engaging retail experience. The role involves customer service, product recommendations, sales, register operations, store upkeep, and inventory support in a fast-paced, compliance-driven environment. Open availability for weekdays, evenings, weekends, and holidays is required; flexibility for occasional overnights is also listed. The position is located at 18423 E San Tan Blvd, Queen Creek, AZ 85142. Pay is $15.25 per hour plus tips. Curaleaf describes itself as a global cannabis provider and highlights its Rooted in Good community outreach initiative. Benefits and other offerings may vary by state, role type, and eligibility.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using POS systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Availability for varied shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills for interacting with customers and teammates.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn new tools.
Solid time-management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic math and computer-application proficiency for transactions and reporting.
Positive, proactive approach to resolving customer issues.
Strong conflict-resolution skills and composure under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and lasting customer relationships.
Collaborative approach and commitment to working well with a team.
Ability to meet the physical demands of the role, including standing for extended periods; walking; talking or hearing; stooping, kneeling, crouching, or crawling; using hands and fingers to feel; reaching; lifting up to 25 pounds regularly and up to 50 pounds occasionally; and occasionally climbing and balancing.
Close vision (clear vision at 20 inches or less).
Ability to work around potential exposure to dust, pollen, and plant pathogens; work in confined spaces; tolerate high stress; and adapt to an ever-changing environment.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order-fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests professionally to provide an exceptional customer experience.
Build genuine customer connections, ask thoughtful questions, and offer personalized product advice.
Address customer concerns and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with teammates to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight promotions and complementary products at checkout.
Keep informed about promotions and product updates.
Adapt to changing priorities and the fast-paced retail environment.
Take on additional duties as needed to support the team and store.