Retail Sales Associate

Moleskine•Los Angeles, CA

3d•$19 - $20•Onsite

About The Position

We’re looking for Retail Sales Associates who are energized by creativity, human connection, and the independence of working in a lean retail environment. In this role, you’ll help bring the Moleskine vision to life by delivering exceptional service, building relationships, and supporting store leadership in daily operations.

Requirements

1+ year of retail or customer-facing experience.
Ability to provide excellent customer service and drive sales.
Ability to lift and carry up to 25 lbs.
Flexible schedule with reliability and punctuality.
Confidence in performing keyholder duties (opening/closing, cash handling, operational oversight).

Nice To Haves

Bilingual (English/Spanish).
Previous experience using Cegid.
Previous keyholder, shift-lead, or supervisory experience.
Strong visual merchandising and product storytelling skills.

Responsibilities

Share the story of Moleskine and guide customers toward tools that help them express their ideas, creativity, and imagination.
Achieve sales goals by creating genuine connections, fostering loyalty, and turning every customer into a storyteller.
Deliver a warm, engaging environment that reflects Moleskine’s belief in creativity and cultural exchange.
Perform keyholder duties, including opening and closing the store, managing cash, and overseeing operations when managers are not present.
Confidently manage the customer experience and daily tasks during solo coverage, staying aligned with store priorities and leadership direction in a lean retail environment.
Uphold Moleskine’s visual identity through thoughtful merchandising, organization, and store presentation.
Work as part of a team, mentor new associates, and support a culture of learning and storytelling.
Operate POS systems, manage stock, and ensure inventory flows seamlessly to support the customer journey.