Retail Sales Associate - Beverly Hills

Pet Food ExpressBeverly Hills, CA
Onsite

About The Position

Pet Food Express is seeking passionate, sales-driven individuals to join their team as Sales Consultants. This role is ideal for those who thrive on helping pet parents find the best products for their pets and enjoy creating memorable shopping experiences. The company emphasizes providing tailored solutions and trusted advice. If you have a talent for sales, a desire to learn about pet products, and a commitment to excellent customer service, Pet Food Express would like to hear from you.

Requirements

  • Previous retail experience and pet experience is preferred.
  • A passion for pets and a desire to help pet parents find the best solutions.
  • A sales-driven attitude with a desire to exceed goals.
  • A warm and welcoming personality with a strong customer service mindset.
  • Eagerness to learn and participate in daily educational activities.
  • Dependable and reliable with strong attendance and punctuality.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.
  • Must be able to lift, move, and carry up to 35 pounds.
  • Ability to climb and balance using a ladder and/or step stool.
  • Ability to continuously stand, walk, bend, stretch, and engage in repetitive motions throughout the shift.

Nice To Haves

  • Previous retail experience
  • Previous pet experience

Responsibilities

  • Proactively approach and engage with customers (both human and pet).
  • Ask questions to understand customer needs and build relationships.
  • Use the Pet Food Express Whole Life Approach to provide tailored recommendations.
  • Participate in daily training and educational programs to enhance product knowledge and sales skills.
  • Stay informed about new products, promotions, and the pet community.
  • Educate customers on product benefits and help them find solutions for their pets' needs.
  • Operate the cash register efficiently and provide a friendly checkout experience.
  • Unload shipments and stock the store, which involves heavy lifting.
  • Clean and maintain the store, including sweeping, mopping, and cleaning pet messes.
  • Support overall store operations by performing additional duties as assigned.

Benefits

  • Potential career paths and advancement options
  • Continued learning and leadership training
  • Generous in-store employee discount for employees and their families
  • Life insurance
  • Pet insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO) for full-time employees
  • Health insurance for full-time employees
  • 401k with employer match
  • Employee referral bonuses
  • Opportunity to bring well-behaved pets to work
  • Opportunities for community impact through Pet Food Express events
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