Retail Sales Associate - Short Pump Town Center
About The Position
The LEGO Group is seeking a Retail Sales Associate to join their team. This role is responsible for ensuring a signature experience for every guest visiting the LEGO® stores. Key duties include operating the cash register, maintaining store displays according to visual standards, managing the stockroom, and resolving customer issues. The position also involves customer engagement and utilizing promotional materials and loyalty programs. The company emphasizes a culture of play, diversity, inclusion, and a commitment to children's rights and wellbeing. They also have a drug-free workplace policy and conduct background screenings for roles involving significant child interaction.
Requirements
- Ability to greet every guest in a professional, gracious, friendly, and engaging manner.
- Proficiency in cash register functions.
- Ability to perform daily cleaning duties.
- Ability to maintain store displays and execute visual standards.
- Ability to safely and efficiently operate the store stockroom.
- Knowledge of and adherence to safety regulations.
- Ability to report potential shortage situations.
- Ability to resolve customer issues.
- Ability to report challenging situations to management.
Nice To Haves
- Experience in a retail sales environment.
- Passion for building and LEGO® products.
Responsibilities
- Ensure a signature experience for every guest by greeting them, performing cash register functions, and maintaining a professional, gracious, friendly, and engaging manner.
- Provide a clean, safe, and visually stimulating environment by performing daily cleaning duties and maintaining store displays according to LEGO® Brand Retail visual standards.
- Safely and efficiently operate the store stockroom, including receiving merchandise, maintaining stockroom standards, abiding by safety regulations, and reporting potential shortage situations.
- Resolve customer issues and report challenging situations to the manager.
- Customer engagement.
- Use of promotional materials and loyalty programs.
- Store operational tasks.
Benefits
- Enhanced paid leave options for family care.
- Life and disability insurance.
- Access to the Headspace App.
- Wellbeing initiatives and programs.
- Generous colleague discount on LEGO® products.
- Bonus scheme for achieving goals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
