Retail Sales Associate - Yorkdale Shopping Center, ON

the LEGO GroupRetail Store Yorkdale Shopping Center, ON
Onsite

About The Position

The LEGO Group is seeking a Retail Sales Associate for their store at Yorkdale Shopping Center, ON. This role is responsible for ensuring a signature experience for every guest, maintaining store standards, and operating the stockroom efficiently. The associate will greet guests, handle transactions, maintain store displays, assist with merchandise, and resolve customer issues. The LEGO Group is committed to creating a diverse, dynamic, and inclusive culture of play, and encourages applicants from all backgrounds. Candidates offered positions with high engagement with children will be required to undergo Child Safeguarding Background Screening.

Requirements

  • Performing all cash register functions
  • Maintaining store displays
  • Learning and executing LEGO® Brand Retail visual standards
  • Assisting in the receiving of merchandise
  • Maintaining the stockroom to LEGO® Brand Retail standards
  • Knowing and abiding by all safety regulations
  • Notifying management of potential shortage situations
  • Resolving customer issues
  • Reporting challenging situations to manager

Nice To Haves

  • High engagement with children

Responsibilities

  • Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times
  • Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards
  • Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations
  • Resolve customer issues and report challenging situations to manager
  • Customer engagement
  • Use of promotional materials, loyalty programs

Benefits

  • Enhanced paid leave options for family care
  • Life and disability insurance
  • Resources and benefits to nurture physical and mental wellbeing
  • Opportunities to build community and inspire creativity
  • Generous colleague discount from day 1
  • Bonus scheme based on achieving goals
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