Retail Sales Associate

POP MART Americas•Cincinnati, OH

6h•Onsite

About The Position

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. We are in search of Sales Associates ready to contribute to overall salesmanship and customer experience within our stores. This person will be responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, as well as providing in depth product information about the goods they are interested in and closing the sale. An interest in designer toys will make you a competitive candidate for this position.

Requirements

1+ year of retail customer-facing experience
Confident and comfortable engaging customers to deliver great customer experience
Must be at least 18 years of age

Nice To Haves

An interest in designer toys
Ability to speak or understand multiple languages is a plus

Responsibilities

Greet customers, engage in friendly conversations, and ask about their shopping needs.
Offer customers product recommendations and provide information to help them make product-related decisions.
Use the cash register to ring up customer transactions.
Support on product shipment deliveries and organize stockroom.
Maintain a clean, organized, and safe store environment for customers, employees, and store products.
Drive sales of company key products such as Blind boxes, MEGA, and accessories.