RETAIL SALES ASSOCIATE

U.S. Space & Rocket Center • Huntsville, AL

6h • Onsite

About The Position

The purpose of this position is to provide exceptional customer service, assisting with product inquiries, and driving sales in a retail environment.

Requirements

• Strong verbal communication skills to interact effectively with customers and team members.
• A friendly and approachable demeanor with a genuine interest in helping customers.
• Ability to utilize effective sales techniques, including upselling and cross-selling.
• Good time management and organizational skills to handle multiple tasks efficiently.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays.
• High school or G.E.D.
• 1-2 years’ experience in a retail environment operating a cash register required.
• Must be professional and detail oriented.
• Must have excellent verbal communication skills to effectively interact with guests and employees.
• The role is dynamic and requires adaptability to changing customer needs and store promotions and policies.
• Walking, climbing (Stairs) to access other departments and gift shops.
• Standing for long periods of time (4-6 hours).
• Pushing, carrying, lifting items and merchandise up to 40lbs waist high.
• Bending, kneeling, reaching to store, stock, retrieve merchandise and supplies.
• Reading, sight, wrist movements, feeling to operate register, conduct inventory, inspect displays, racks, and merchandise.
• Talking, hearing to instruct employees and assist guests in person and over the phone.
• Must be authorized to work in the United States.

Nice To Haves

• Some college strongly desired.

Responsibilities

• Greet customers warmly, assist them in finding products, and address their inquiries to enhance their shopping experience.
• Build rapport with customers to encourage repeat business.
• Process sales transactions accurately using the point-of-sale (POS) system, handle cash and credit transactions, and manage returns and exchanges.
• Maintain a thorough understanding of the store's products, including features, benefits, and pricing, to effectively inform and assist customers.
• Assist in managing inventory levels by restocking shelves, conducting stock checks, and reporting low stock levels to management.
• Help maintain the store's visual presentation by organizing merchandise displays according to company guidelines and ensuring the store is clean and inviting.
• Work collaboratively with team members to achieve sales targets and contribute to a positive team environment.

Benefits

• Paid time off
• Free museum passes and discounts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED