Retail Sales Associate
About The Position
Kelley’s Market is hiring Retail Sales Associates to provide friendly customer service and help keep its convenience store running smoothly. Associates welcome customers, answer questions about products, prices, and promotions, process sales and refunds, and handle cash. They stock and organize shelves, coolers, freezers, and displays; maintain clean customer and food-service areas; and follow food safety procedures. Associates also complete shift paperwork, assist with cash and safe reconciliation, follow safety and security procedures, communicate issues to store leadership, and work with teammates to support daily operations. The role pays $15–$18 per hour based on relevant experience, knowledge, skills, education, and certifications. Employees receive an additional $3 per hour for hours worked between 10 p.m. and 7 a.m. Both full-time and part-time positions are available. The position is based at Kelley’s Market | Marketside, 5810 E State St., Rockford, Illinois.
Requirements
- Be at least 21 years old.
- Provide friendly, dependable customer service in a busy retail environment.
- Communicate clearly and work effectively with team members and store leadership.
- Use basic math skills to handle cash and process transactions accurately.
- Be available to work flexible hours, including evenings, weekends, and holidays.
- Stand for extended periods, frequently lift up to 30 pounds, and occasionally lift up to 50 pounds.
- Work in coolers, freezers, and outdoor conditions.
- Obtain an alcohol sales operator license where required.
Nice To Haves
- Previous work in retail, a convenience store, or a gas station; previous experience is preferred but not required.
- Experience as a cashier or in another customer service role.
- Experience handling cash or completing shift reports.
Responsibilities
- Welcome customers and provide friendly, efficient service.
- Operate the cash register and point-of-sale system, process purchases and refunds, and handle cash accurately.
- Answer questions about products, prices, and promotions.
- Stock and organize shelves, coolers, freezers, and merchandise displays.
- Keep the sales floor, restrooms, and exterior areas clean, including fuel pumps and the car wash where applicable.
- Maintain clean, stocked Kelley’s Café food and beverage areas and follow food safety procedures.
- Complete shift paperwork and assist with cash and safe reconciliation.
- Follow safety, security, and cash-handling procedures.
- Communicate customer concerns, equipment problems, and other issues to store leadership.
- Work with the team to keep daily store operations running smoothly.
Benefits
- Medical coverage through BlueCross.
- Dental coverage through BlueCross.
- Vision coverage through EyeMed.
- Flexible Spending Account (FSA).
- Voluntary life and accidental death and dismemberment insurance.
- Voluntary short-term disability coverage.
- 401(k) retirement plan.
- Vacation time.
- Personal time.
- Illinois Paid Leave.
- Six paid holidays.
- Opportunities for advancement within Kelley’s Market.
- Additional $3 per hour for hours worked between 10 p.m. and 7 a.m.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
