Retail Sales Associate – Full Time

Autozone • Brockton, MA

1d

About The Position

AutoZone’s store teams are the frontline of WOW! customer service, helping customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist with product selection, and provide knowledgeable advice to support a positive shopping experience. This role contributes to sales, store operations, and a knowledgeable retail environment. The Retail Sales Associate delivers customer service, supports teammates, maintains merchandise and store organization, and assists customers with automotive products and services. The position includes helping with wiper blade, battery, and light bulb installations and using diagnostic tools to read vehicle codes and recommend solutions.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
• Restock and organize merchandise, follow cash-handling and loss-prevention policies, and support smooth store operations.
• Use structured processes to complete tasks efficiently and follow company safety policies, including use of personal protective equipment.
• Keep up to date on automotive parts, tools, and promotions through AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.
• Lift, load, and deliver merchandise.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed