Retail Sales Associate, Brunswick Square - Full Time

Macy's•East Brunswick Township, NJ
•$16 - $20•Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you will help deliver a seamless, inspiring in-store experience. You will execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and current. You will provide a visible, welcoming presence by greeting customers and offering assistance, while collaborating with colleagues across departments to support sales and create a positive, hospitable environment. The role includes supporting visual merchandising by updating mannequins and floor layouts, maintaining sales floors and fitting rooms, updating signage and pricing, replenishing merchandise, and supporting merchandise moves. You will assist customers, share loyalty program benefits, contribute to sales goals, and work with the team to reorganize and restock the department and prepare it for the next business day. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to build customer connections, help the store achieve sales goals, and participate in sales-boosting events.
  • Ability to create a welcoming, friendly environment for customers and colleagues.
  • Ability to learn about store products and provide customers with guidance based on their wants, product features, and choices.
  • Ability to use point-of-sale technology and digital tools.
  • Ability to work with colleagues at all levels and across departments.
  • Ability to meet daily sales goal challenges.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours, lift up to 50 pounds, stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Execute merchandise movement and placement strategies.
  • Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
  • Ensure pricing and promotional signage is accurate and up to date.
  • Greet customers, listen to their needs, and provide friendly, thoughtful assistance.
  • Update mannequins and reset floor layouts in line with company directives.
  • Recover the sales floor and fitting rooms, replenish merchandise, and support merchandise moves.
  • Share loyalty program benefits and help acquire new customers by opening credit accounts.
  • Support sales goals and participate in sales-boosting events.
  • Collaborate with colleagues across departments to improve the customer experience and achieve store results.
  • Restock and reorganize the department and prepare the space for the next business day.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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