Retail Sales Associate

King Ranch • Austin, TX

1d • Onsite

About The Position

King Ranch, Inc. is seeking a Retail Sales Associate to join their team. This role involves providing excellent customer service, maintaining product knowledge, and contributing to the overall store environment. The ideal candidate will have a genuine interest in the King Ranch brand and a commitment to upholding the company's core values.

Requirements

• Must be able to work a flexible schedule including weekends and holidays.
• Must have 1 year of retail or customer service experience.
• Ability to work in a fast-paced environment and pick up information quickly.
• Ability to effectively problem solve and resolve conflicts within a retail environment.
• Team Player.
• Genuine interest and enthusiasm in the King Ranch brand, leather goods, the outdoors, craftsmanship, apparel, etc. or willingness to learn.
• Meticulous attention to detail in all aspects of work, from product handling to customer interactions.
• Excellent verbal and written communication skills including how to engage customers.
• Must have a high school diploma.

Nice To Haves

• Previous experience in luxury goods or in the outdoor industry is a plus.
• Technical background in platforms such as Shopify, NetSuite, and Oracle is a plus.

Responsibilities

• Assist customers in the selection of goods ensuring professional service in person and on the phone.
• Be proficient with up-selling and cross-selling merchandise.
• Provide a friendly, professional, and inviting environment for customers with a hospitality-based approach.
• Demonstrate solid product knowledge, including function and care.
• Maintain awareness of all merchandise promotions, sales, and advertisements.
• Assist in floor moves, merchandising, display maintenance, and store housekeeping.
• Assist in processing and replenishing merchandise.
• Participate in receiving and monitoring floor stock.
• Adhere to all Company policies, procedures, and practices including signing, pricing, and loss prevention.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Communicate customer requests to management.
• Promote and answer questions about the history of King Ranch to customers.
• Transfer and stock materials for the store.
• Stamp (personalize) selected leather goods.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees