Retail Sales Associate, Summit - Part Time

Macy's•Shrewsbury, NJ

5d•Onsite

About The Position

Bluemercury, a leading luxury beauty destination and Macy’s, Inc. nameplate with 178 locations nationwide, is seeking a passionate Beauty Expert to join their team. As a key member, you will enhance customer beauty experiences through exceptional service, in-depth product knowledge, and expert advice. You will drive sales and optimize customer service by building relationships and acting as a beauty advocate. Your role involves creating a best-in-class service experience, assisting clients with their beauty needs, and staying aware of current trends. This position is part-time.

Requirements

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
Proven experience in retail, preferably in the beauty industry.
Strong interpersonal and communication skills.
Passion for beauty and staying updated with the latest trends and products.
Ability to work flexibly, including weekends and evenings.
High school diploma or equivalent; beauty certification is a plus.
Flexible availability, including days, evenings, weekends and holidays.
Self-motivated, stays current and supports operational excellence.
Strong interpersonal skills and ability to communicate and share knowledge.
Resourceful and able to adapt quickly to changing priorities.
1-2 years of direct experience is required.
Prolonged periods of standing/walking around the store or department.
Prolonged exposure to fragrance and home fragrance products.
Frequent use of computers, handheld electronic equipment and cash registers.
Reaching, crouching, kneeling, stooping and color vision.
Lifting and moving items weighing up to 25lbs.

Nice To Haves

Advanced authority and expertise in a specific brand is preferred.

Responsibilities

Build and maintain strong, personalized relationships with customers.
Provide a welcoming and inclusive atmosphere for all clients, ensuring they feel valued and understood.
Possess extensive knowledge of beauty products across various categories including skincare, makeup, haircare, and fragrances.
Continuously update knowledge on the latest products and trends in the beauty industry.
Offer tailored product recommendations based on individual client needs, preferences, and skin types.
Conduct product demonstrations and provide application tips to enhance customer experience.
Drive sales through effective communication of product benefits and promotions.
Encourage repeat business by informing customers about loyalty programs and upcoming events.
Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.
Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.
Collect customer feedback on products and services, providing insights to the management team for continuous improvement.