Retail Sales Associate

Verizon•Denton, TX
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail store team to drive sales and provide customer service while helping customers find technology products and services that meet their needs. The role includes developing customer relationships, recommending solutions, closing sales, and continually learning operational functions such as merchandising and inventory. Associates may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored events outside the store to build a customer base. The position is based onsite at a defined work location and is scheduled for 40 hours per week. Candidates must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may pick up additional shifts during peak periods. The role offers base pay of $16.00 to $21.00 per hour plus individual sales commissions; compensation varies by geography, hours worked, and performance.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales through technology knowledge and customer service.
  • Discover customer needs by building connections and asking relevant questions.
  • Recommend products and solutions that address customer needs.
  • Close sales using clear communication and intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Contact interested Verizon customers by outbound calls and text messages to promote products and services.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives; past awards have included travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
  • New hires receive up to 15 days of vacation per year, increasing with additional service.
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