Retail Sales Associate

EZCORP • Atlanta, GA

12d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member, also described as a Pawnbroker, for Jerry's Pawn in Atlanta, Georgia. The role offers a career path beginning with a five-week paid training program. Successful completion leads to promotion to Pawnbroker and a $0.50-per-hour raise. Employees can pursue a Pawnbroker Certification Program for an additional $1 per hour, advance to Lead Pawnbroker (Shift Leader), and apply for Assistant Manager, which includes a six-month training program.

In this customer-facing retail position, you will help customers with sales and reach mutually satisfying agreements regarding pawn items such as jewelry, electronics, and musical instruments. You will help maintain a friendly, courteous, and respectful store environment. Pay is based on experience, with a listed range of $15 to $16 per hour, and the role offers potential for pay increases and bonuses.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Self-motivated, positive, outgoing, and strong work ethic.
• Pass a criminal background check and drug test after a conditional offer.
• Adhere to all company policies, procedures, and regulations.

Nice To Haves

• Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet customers and provide excellent service in person and over the phone.
• Interact with customers and assist with sales and pawn-item transactions.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Follow company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages based on experience.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Paid five-week training program.
• Career development and promotion opportunities.
• Great working hours, described as better than traditional retail.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED