Retail Sales Associate

MY WIRELESS • Santa Ana, CA

7d • Onsite

About The Position

My Wireless / Authorized AT&T Retailer is looking for driven, dynamic, and coachable individuals to join their growing retail team as a Retail Sales Associate. As a Retail Sales Associate, you will help provide the best customer experience and technology solutions from a variety of AT&T products and services offered by My Wireless. The role involves engaging with customers, educating them on available products and services, and guiding them through the buying process in an energetic environment. As you learn and succeed, you'll be eligible for new opportunities and financial rewards. My Wireless is a fast-growing AT&T Authorized National Retailer with over 240 locations throughout the US and Puerto Rico. Their mission is to inspire team members through journeys that instill knowledge, habits, and skills to connect with customers to realize goals and aspirations. They maintain a fun and rewarding training program to develop each team member for promotion readiness.

Requirements

• Experience in a retail or customer-facing sales environment
• Ability to work flexible hours including evenings, weekends, and holidays
• Highly effective communication and interpersonal skills
• Must be at minimum 18 years of age
• Legally able to be employed in the US
• High School diploma or equivalent

Nice To Haves

• Bilingual
• Experience prospecting through outbound calls

Responsibilities

• Engaging with customers
• Educating customers on available AT&T products and services
• Guiding customers through the buying process
• Meeting and exceeding personal performance goals and AT&T standards of performance
• Helping customers make buying decisions by delivering outstanding customer service
• Training and developing skills to become a top Retail Sales Associate, leading to opportunities on the management team
• Maintaining a fun, clean, and exciting work environment for customers and team members
• Working as a team member to exceed personal and team goals
• Participating in marketing activities designed to maximize selling opportunities

Benefits

• Strong Base Pay and a commission and bonus schedule that rewards you for your hard work, dedication, and commitment to excellence
• Ongoing paid training
• Exciting career paths and growth potential
• Uncapped commission program when meeting or exceeding sales goals
• Medical, Dental and Vision coverage
• Life Insurance
• 401(K) Retirement Program
• Paid Vacation Time
• Total Pet Plan and Pet Insurance
• Employee Assistance Program
• Discounts off our latest devices and AT&T service plans
• Welcome kit of fun gear to get you started that include 2 AT&T work shirts and personal protective equipment
• Exclusive sales contests and incentives for hitting key AT&T initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED