Retail Sales Associate - 6786
About The Position
This position will be at our Lemoore location. 161 W Hanford Armona Rd Ste J Lemoore CA 93245. This is not a position with UPS. We are a franchise. The Center Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. This is a sales position, you will be required to meet certain goals on a daily/monthly basis. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Open availability recommended, weekend availability required.
Requirements
- High school diploma or GED required
- Retail/customer service experience
- Good communication and people skills
- Able to cross-sell and up-sell products and services
- Excellent packing skills
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
Nice To Haves
- Previous retail sales experience
- Strong computer and internet skills
- Friendly and genuinely helpful demeanor
- Professional appearance
- Fast learner who makes an effort to learn all aspects of the business in the shortest possible time
- Open availability recommended
- Weekend availability required
Responsibilities
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, The UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
- Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
- Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
- Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
Benefits
- Employee Discounts
- Dental Insurance
- Life Insurance
- Medical Insurance
- Vision Insurance
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
