Retail Sales Associate
About The Position
My Wireless, an AT&T Authorized National Retailer, is seeking a driven, dynamic, and coachable Retail Sales Associate to provide customers with a strong retail experience and technology solutions using AT&T products and services. The associate engages with customers, explains available products and services, and guides them through the buying process in an energetic retail environment. The position offers a base salary plus commission and bonuses, ongoing paid training, and opportunities for career growth and financial rewards. Employees may perform other related duties as needed to meet the organization’s ongoing needs. My Wireless operates more than 240 locations throughout the United States and Puerto Rico. The company describes its mission as developing team members’ knowledge, habits, and skills to help connect with customers and support their goals and aspirations. Its training program is intended to prepare team members for promotion and support continued company growth.
Requirements
- Experience in a retail or customer-facing sales environment.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Highly effective communication and interpersonal skills.
- At least 18 years of age and legally able to work in the United States.
- High school diploma or equivalent.
- Ability to meet the physical demands of the position, with or without reasonable accommodation, including prolonged standing and walking; occasional lifting and moving of objects up to 10 pounds; frequent reaching; and activities such as climbing ladders, balancing, stooping, kneeling, crouching, and handling display materials and merchandise.
- Ability to work with small parts in mobile phones and look at a computer screen for prolonged periods; vision requirements may be met with eyeglasses or contact lenses.
Nice To Haves
- Bilingual ability; preferred, though it may not be required depending on location.
- Experience prospecting through outbound calls.
Responsibilities
- Meet and exceed personal performance goals and AT&T standards of performance.
- Help customers make buying decisions by delivering outstanding customer service.
- Develop skills through training to become a top-performing Retail Sales Associate and pursue opportunities on the management team.
- Maintain a fun, clean, and engaging work environment for customers and team members.
- Work collaboratively with team members to exceed individual and team goals.
- Participate in marketing activities designed to maximize daily selling opportunities.
- Engage with customers, educate them about AT&T products and services, and guide them through the buying process.
Benefits
- Strong base pay with commission and bonus opportunities.
- Ongoing paid training.
- Career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical coverage.
- Dental coverage.
- Vision coverage.
- Life insurance.
- 401(k) retirement program.
- Paid vacation time.
- Total Pet Plan and pet insurance.
- Employee Assistance Program.
- Discounts on devices and AT&T service plans.
- Welcome kit including two AT&T work shirts and personal protective equipment.
- Sales contests and incentives for achieving key AT&T initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
