Retail Sales Associate

EZCORP • Tucson, AZ

15d • $14 - $15 • Onsite

About The Position

The Retail Sales Associate (also described as a Retail Customer Service Representative or Pawnbroker) interacts with customers daily, assists with sales, and negotiates mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. The role helps maintain a friendly, courteous, and respectful environment in the store. The position offers a career path beginning with a five-week paid trainee program, followed by opportunities to pursue Pawnbroker certification, advance to Lead Pawnbroker (Shift Manager), and apply for a Store Manager in Training position with a 12-week training program. Pay is listed as $14.00 to $15.00 based on experience, with opportunities to increase pay through training and certification.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test.
• Adhere to all company policies, procedures, and regulations.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual.

Responsibilities

• Greet and interact with customers in person and over the phone, providing excellent customer service.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Help customers reach mutually satisfying agreements regarding pawn items.

Benefits

• Free health insurance (no cost for team-member-only medical insurance when selecting the BlueCross BlueShield EPO Plan).
• Competitive wages.
• Monthly uncapped bonus potential paid on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Paid five-week training program.
• Great working hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED