Retail Sales Associate - Part Time

Curaleaf•Tampa, FL

1d•Onsite

About The Position

Curaleaf is seeking a part-time Retail Sales Associate to serve as a knowledgeable, welcoming representative of its brand. The associate helps customers explore cannabis products, provides personalized recommendations, and delivers a high-quality, inclusive customer experience. The role also supports store operations, sales goals, inventory, and compliance procedures in a fast-paced retail environment. The position is located at 10612 Sheldon Rd, Tampa, Florida, and offers 15–25 hours per week. Candidates must be available to work weekends, evenings, and holidays, with occasional overnight shifts noted among the scheduling requirements. The hourly pay rate is $15.00. The physical demands include standing for extended periods; walking; talking or hearing; stooping, kneeling, crouching or crawling; using hands and fingers; reaching; and lifting up to 25 pounds regularly, with occasional climbing, balancing, and lifting up to 50 pounds. The position requires close vision. The work environment may involve exposure to dust, pollen, and plant pathogens, as well as confined spaces and high-stress conditions.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Availability for varied shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills and ability to connect with customers and team members.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time management and organizational skills.
Effective de-escalation and conflict resolution skills, with a calm, solution-oriented approach under pressure.
Basic math and computer application proficiency.
Proactive, positive approach to resolving customer issues and supporting a strong guest experience.
Initiative, a team-first attitude, and ability to support store leadership.
Ability to build rapport and lasting customer relationships.
Ability to meet the stated physical demands, including standing for extended periods and lifting up to 25 pounds regularly and up to 50 pounds occasionally.
Ability to work in an environment that may involve allergens, confined spaces, high stress, and changing conditions.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests in a warm, professional manner and provide an exceptional customer experience.
Build customer relationships, ask thoughtful questions, and provide personalized product recommendations.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow store procedures and regulations.
Check identification, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory activities, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, product knowledge, and customer trust.
Promote deals and complementary products at checkout.
Stay informed about promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.