Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and deliver customer service while helping customers find technology products and solutions that meet their needs. The role includes developing customer relationships, recommending solutions, closing sales, and building product and operational knowledge through ongoing training. You may also contact current Verizon customers and participate in Verizon-sponsored off-site events to grow your customer base. This is an onsite, worksite-based position with 40 scheduled hours per week. The role requires willingness to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and openness to additional shifts during busy periods. Pay is $16.00 to $21.00 per hour in base pay, plus individual sales commissions. The posting states that total compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; the schedule is provided four weeks in advance.
- Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales using technology knowledge and customer service.
- Discover customer needs by building connections and asking questions.
- Present product insights and recommend solutions to provide customers with a complete sales solution.
- Close sales by communicating effectively and providing intuitive technology solutions.
- Develop skills through ongoing training and perform operational functions across merchandising and inventory.
- Contact interested current Verizon customers by phone and text to grow the customer base.
- Participate in off-site Verizon-sponsored community events to expand the customer base.
Benefits
- Medical, dental, and vision benefits.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services, plus employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits and compensation section.
- Adoption assistance.
- Newly hired employees receive up to 15 days of vacation per year, with vacation increasing with service.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
