Retail Sales Associate, 68th Street and Columbus Avenue - Part Time

Macy's•Long Island City, NY

19d•Onsite

About The Position

Bluemercury, a leading luxury beauty destination with 178 locations nationwide and part of Macy’s, Inc., is seeking a passionate Beauty Expert. This role is crucial in enhancing customer beauty experiences through exceptional service, in-depth product knowledge, and expert advice. As a Bluemercury Beauty Expert (BE), you will drive sales, optimize customer service, and build relationships by acting as a beauty advocate and role-modeling best-in-class service. Your awareness of current trends and ability to connect with others makes you an essential team member.

Requirements

Proven experience in retail, preferably in the beauty industry.
Strong interpersonal and communication skills.
Passion for beauty and staying updated with the latest trends and products.
Ability to work flexibly, including weekends and evenings.
High school diploma or equivalent; beauty certification is a plus.
Flexible availability, including days, evenings, weekends and holidays.
Self-motivated, stays current and supports operational excellence.
Strong interpersonal skills and ability to communicate and share knowledge.
Resourceful and able to adapt quickly to changing priorities.
1-2 years of direct experience is required.
Prolonged periods of standing/walking around the store or department.
Prolonged exposure to fragrance and home fragrance products.
Frequent use of computers, handheld electronic equipment and cash registers.
Reaching, crouching, kneeling, stooping and color vision.
Lifting and moving items weighing up to 25lbs.

Nice To Haves

Advanced authority and expertise in a specific brand is preferred.

Responsibilities

Build and maintain strong, personalized relationships with customers.
Provide a welcoming and inclusive atmosphere for all clients, ensuring they feel valued and understood.
Possess extensive knowledge of beauty products across various categories including skincare, makeup, haircare, and fragrances.
Continuously update knowledge on the latest products and trends in the beauty industry.
Offer tailored product recommendations based on individual client needs, preferences, and skin types.
Conduct product demonstrations and provide application tips to enhance customer experience.
Drive sales through effective communication of product benefits and promotions.
Encourage repeat business by informing customers about loyalty programs and upcoming events.
Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.
Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.
Collect customer feedback on products and services, providing insights to the management team for continuous improvement.