Retail Sales Associate – Part Time

Autozone • Lowell, MA

16h

About The Position

AutoZone’s store teams are the frontline of WOW! Customer Service, helping customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist with product selection, and provide advice to enhance the shopping experience. This role supports sales, store operations, and a positive, knowledgeable retail environment. The Retail Sales Associate delivers WOW! Customer Service by exceeding customer expectations and contributing to a team serving the motoring public.

Requirements

• Must be at least 16 years old to apply.
• Ability to lift, load, and deliver merchandise.
• Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• Basic knowledge of automotive parts.
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
• Collaborate with managers and teammates to create a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to enhance the customer experience and contribute to sales goals and store performance metrics.
• Restock merchandise, maintain organization, follow point-of-sale procedures and loss prevention policies, and support proper financial management and smooth store operations.
• Use structured processes to complete assigned tasks efficiently and follow company safety policies, including using Personal Protective Equipment (PPE).
• Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.
• Lift, load, and deliver merchandise as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed