Retail Sales Associate, Woodlands Mall - Full Time
About The Position
As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. You use warmth, product knowledge, and a personal approach on the sales floor and in fitting rooms to build trust, meet sales targets, and inspire customer loyalty. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues review sales goals, learn about new arrivals, popular items, trends, and promotions, and engage customers with friendly conversations. They recover sales floors and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and collaborate with teammates. Full-time colleagues typically work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to work toward daily sales goals.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities.
- Ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move, stand, and reach with arms and hands as required.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Provide warm, personalized customer service and product recommendations.
- Build customer relationships and drive sales by meeting selling goals.
- Maintain clean, organized, and shoppable sales floors and fitting rooms.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits and complete customer interactions with a sincere thank-you.
- Collaborate with colleagues to support customers and achieve individual and store results.
- Process register transactions and use handheld equipment and other technology as needed.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
