Retail Sales Associate

Verizon • Reston, VA

16d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and provide customer service. You will learn about customers’ needs, recommend products and solutions, and close sales by communicating clearly and offering simple, intuitive technology solutions. The role also includes ongoing training in merchandising and inventory, potential outbound calls and texts to interested Verizon customers, and opportunities to connect with the community at Verizon-sponsored events. This is an onsite, 40-hour-per-week position. The posted starting base pay for the listed location is $19.71 per hour; compensation varies by geography, hours worked, and performance. The posting also describes base pay of $16.00–$21.00 per hour, commissions, and potential additional earnings tied to sales performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales through technology knowledge and exceptional customer service.
• Build connections with customers and ask questions to understand their needs.
• Present product insights and solution recommendations as a complete sales solution.
• Close sales by communicating effectively and providing intuitive technology solutions.
• Complete ongoing training and develop skills in merchandising and inventory operations.
• Contact interested Verizon customers by outbound calls and text messages to grow the customer base.
• Engage with the community, including at off-site Verizon-sponsored events.

Benefits

• Medical, dental, and vision benefits.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional discounts on attractions, automotive, travel, and more.
• Short- and long-term disability, basic and supplemental life insurance, and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 vacation days per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED