Retail Sales Associate

Verizon • Maplewood, MN

1d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, deliver customer service, and help customers find technology products and solutions that meet their needs. The role includes learning customer needs through conversations, recommending complete solutions, closing sales, and continuing to develop through training in operational functions such as merchandising and inventory. You may also contact current Verizon customers by phone or text and engage with the community at off-site Verizon-sponsored events.

This is an onsite, worksite-based role at a defined location. The position is scheduled for 40 hours per week and requires willingness to work evenings, weekends, and holidays. Employees receive their schedules four weeks in advance. The role may offer opportunities to pick up additional shifts, typically during summer, November through December, and peak vacation periods.

The role is commission-based. The posting states base pay of $16.00 to $21.00 per hour, plus potential commissions, and lists a starting base pay rate of $18.27 per hour for the location on the job requisition. Compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking questions.
• Present product insights and solution recommendations to provide customers with complete sales solutions.
• Close sales by communicating effectively and providing intuitive technology solutions.
• Develop skills through ongoing training and upskill in merchandising and inventory operations.
• Potentially grow the customer base by placing outbound calls and sending text messages to current Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance up to $8,000 per year.
• Discounts up to 50% on Verizon products and services.
• Additional discounts on attractions, automotive, travel, and other offerings.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED