Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, identify customer needs, recommend products and solutions, and provide customer service. You will close sales by communicating clearly and offering simple, intuitive technology solutions. The role also includes ongoing training and development in merchandising and inventory operations, as well as opportunities to contact interested Verizon customers and participate in Verizon-sponsored off-site events to build a customer base. The role is onsite at a defined work location, with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts, particularly during summer, November through December, and peak vacation periods. Schedules are provided four weeks in advance. This is a commission-based position. The posting describes base pay of $16.00 to $21.00 per hour, with commissions based on sales performance; it also lists a starting base pay rate of $19.71 per hour for the New York location(s) covered by the requisition. Compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Learn about customers’ needs by building connections and asking appropriate questions.
- Present product insights and solution recommendations to provide customers with a complete sales solution.
- Close sales by communicating effectively and offering simple, intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with potential travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave for eligible new parents.
- Tuition assistance of up to $8,000 per year.
- Discounts of up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and other offerings.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to 8 company-paid holidays per year and up to 6 personal days per year.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
- Newly hired employees receive up to 15 vacation days per year, increasing with service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
