Retail Sales Associate - Web Lead (East Location)

North40 OutfittersGreat Falls, MT
Onsite

About The Position

North 40 Outfitters in Great Falls, MT, East Location, is looking to hire a Full-Time Web Lead to join our team. We believe that each team member plays a vital role in the success of our company. We are looking for authentic and enthusiastic people who love our lifestyle and believe in service before self. As an Web Lead at North 40, you play a key role in the overall customer experience by providing outstanding customer service, specifically in the area of fulfilling customers online orders.

Requirements

  • Willingness to share credit, work with others in a team environment, and define success collectively rather than individually.
  • Ability to take initiative, embrace change, and learn new things.
  • Drive to be dependable, and to perform well against the expectations of the role.
  • Ability to work independently or in a group setting.
  • Committed to supplying our North 40 guests with phenomenal customer service.
  • Good communication skills and the ability to effectively engage with individuals on a regular basis.
  • Must be able to multitask and prioritize.
  • Ability to work in a fast paced environment while remaining detailed and focused.
  • Familiar and comfortable with various computer systems.
  • General knowledge of sales floor and departments.
  • Strong problem solving abilities necessary.
  • Ability to work well with others.
  • Physical ability to lift and carry 0-15 lbs. continuously, 15-50 lbs. frequently, and 50-55 lbs. occasionally, and team lift anything over 55 lbs.
  • Spending 100% of work time on your feet, including use of ladders, rolling staircases and pallet jacks.

Nice To Haves

  • Previous leadership experience preferred.

Responsibilities

  • Fulfilling customers online orders.
  • Providing outstanding customer service.
  • Accurately pack, organize and label customers products.
  • Educate and assist customers on the brands that North 40 sells.
  • Lead and motivate a team.
  • Provide feedback, develop others, and make decisions under ambiguity.
  • Lead by example.
  • Understand correct lifting and loading techniques.

Benefits

  • Competitive wage
  • Rewarding work environment
  • Generous benefits and perks
  • Paid holidays
  • 401(k) option
  • Health Savings Accounts (HSAs)
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Phenomenal employee discount on all products North 40 sells.
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