Firebirds Retail Sales Associate - PT

BDA•Palm Desert, CA

8d•$22•Onsite

About The Position

We are looking for friendly and enthusiastic part-time associates for the team store at Acrisure Arena, home of the Coachella Valley Firebirds, Coachella Valley Lakers, as well as concerts/events ranging from Paul McCartney, Shakira, and Professional Bull Riding. As a Game Day/Event Retail Associate, you'll interact with customers, provide product information, assist with purchases, maintain the sales floor, and operate the point-of-sale system while delivering exceptional customer service.

Requirements

High school diploma or equivalent.
Must be 18 years of age or older.
Previous customer service or retail experience is a plus.
Familiarity with point-of-sale systems preferred.

Nice To Haves

Energetic and enthusiastic personality.
Strong interpersonal and communication skills.
Detail-oriented with accurate product information.
Multitasking and adaptability in fast-paced situations.
Basic point-of-sale system knowledge.
Jersey Pressers - Pressing experience preferred.

Responsibilities

Greet and engage fans with a friendly demeanor.
Assist fans in finding and selecting merchandise.
Address fan inquiries and questions professionally.
Operate heat press for jersey customization.
Ensure the sales floor is stocked, organized, and visually appealing.
Maintain cleanliness and uphold brand merchandising standards.
Operate point-of-sale system efficiently and accurately.
Collaborate with team members to ensure smooth operations.
Adapt and perform well in a fast-paced and noisy environment.
Handle merchandise purchase transactions. Ensure customer is satisfied with product being purchased before completing the transaction.
Count in all product received; count out all product at the end of the show.
Help set up merch booth and product displays based on guidance from Team Store management and client specifications.
Help maintain booth cleanliness and organization throughout festival or event.
Perform other duties as assigned.