Firebirds Retail Sales Associate - PT

BDA•Palm Desert, CA
•Onsite

About The Position

We are looking for friendly and enthusiastic part-time associates for the team store at Acrisure Arena, home of the Coachella Valley Firebirds, Coachella Valley Lakers, as well as concerts/events ranging from Paul McCartney, Shakira, to Professional Bull Riding. As a Game Day/Event Retail Associate, you'll interact with customers, provide product information, assist with purchases, maintain the sales floor, and operate the point-of-sale system while delivering exceptional customer service. BDA is more than a workplace - it’s a family. For more than four decades we’ve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.

Requirements

  • High school diploma or equivalent.
  • Must be 18 years of age or older.

Nice To Haves

  • Previous customer service or retail experience is a plus.
  • Familiarity with point-of-sale systems preferred.
  • Jersey Pressers - Pressing experience preferred.

Responsibilities

  • Greet and engage fans with a friendly demeanor.
  • Assist fans in finding and selecting merchandise.
  • Address fan inquiries and questions professionally.
  • Operate heat press for jersey customization.
  • Ensure the sales floor is stocked, organized, and visually appealing.
  • Maintain cleanliness and uphold brand merchandising standards.
  • Operate point-of-sale system efficiently and accurately.
  • Collaborate with team members to ensure smooth operations.
  • Adapt and perform well in a fast-paced and noisy environment.
  • Handle merchandise purchase transactions. Ensure customer is satisfied with product being purchased before completing the transaction.
  • Count in all product received; count out all product at the end of the show.
  • Help set up merch booth and product displays based on guidance from Team Store management and client specifications.
  • Help maintain booth cleanliness and organization throughout festival or event.
  • Perform other duties as assigned.
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