Retail Sales Associate, Key Holder
About The Position
DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term relationships with guests and providing an unmatched retail experience. The associate helps guests find apparel suited to their needs, preferences, and lifestyle, serves as an expert on a broad range of products, and coaches and trains team members in sales skills, behaviors, and operational procedures. DXL promotes from within, operates free-standing stores that close at 7 p.m., and makes all team members eligible for quarterly bonuses. DXL is committed to Diversity, Equity, and Belonging and provides equal employment opportunities.
Requirements
- High school diploma or equivalent.
- Demonstrated superior customer service techniques and experience with problem or complaint resolution.
- Ability to lift up to 10 lbs. and move up to 50 lbs.
Nice To Haves
- A college or university degree is helpful but not required.
Responsibilities
- Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
- Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Help build a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.
Benefits
- All team members are eligible for quarterly bonuses.
- Opportunities for promotion from within.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
