Retail Sales Associate / Design Associate (Home Furnishings)

Room & Board•Palm Springs, CA

4d•Onsite

About The Position

Are you driven by the desire to serve customers and passionate about the art of selling? Do you excel in a dynamic retail environment, utilizing your inherent curiosity and intuition to assist customers in finding tailored solutions that transform their homes into spaces they love? At Room & Board, our full-time Design/Retail Sales Associate role offers an array of generous benefits, including health benefits, three weeks of paid vacation, 401(k), profit sharing, and more. You'll be part of a lean, high-performing team of three, surrounded by beautiful home furnishings that showcase American craftsmanship. This role requires comfort balancing multiple customers at once during peak seasons, as well as the initiative to stay productive and engaged during slower periods. You will leverage technology, tools, and resources in innovative ways, creating a rich and engaging experience to help customers craft homes and spaces they love.

Requirements

2+ years of experience working in a customer-centric, fashion/design-savvy retail environment with a passion for design and engaging with customers on the showroom floor.
Exceptional communication skills.
Demonstrated confidence.
Attention to detail.
Prioritization and organization skills.
High level of comfort navigating technology and virtual resources.
Ability to provide proof of identity and legal work authorization upon hire.

Nice To Haves

Strong motivation to serve customers through an individualized, consultative approach, demonstrating professionalism, warmth, and adaptability to varied needs.
Self-motivated and proactive.
Collaborative team player with self-awareness and flexibility, comfortable working closely in a small, highly interdependent team.
Energy and stamina to succeed in a fast-paced retail environment.
A lifelong-learner mindset.

Responsibilities

Manage multiple customer interactions simultaneously during busy periods, ensuring each customer feels supported and valued.
Work independently within a small team and stay productive during slower showroom traffic through follow-ups, organization, and learning.
Collaborate with other areas of the business (Room & Board for Business, Customer Care, and other showrooms) to support the online and in-store customer experience.
Guide customers toward the right solutions in a collaborative, non-commissioned sales environment throughout the design process.
Leverage technology such as iPads, floor-planning software, and POS systems, with the agility to quickly learn new tools.
Balance peak-time demands with focused, independent work during quieter periods.
Continuously build product knowledge, design expertise, and technical skills to enhance customer experience and team success.