Retail Sales Associate / Customer Service

Elements Massage•Camp Hill, PA

2d•Onsite

About The Position

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales Associates enjoy the following perks: Pay $13 per hour depending on experience, Bonuses based on monthly conversion numbers, Dental and Vision Insurance, A complimentary monthly massage at the studio. The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients. The right candidate can turn every incident of client criticism to a story of great customer service.

Requirements

Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
Driven to create the best work environment for the employees and the best experiences for the client.
High-school diploma or GED
Reliable transportation
Timeliness

Responsibilities

Reporting to work in a timely fashion
Opening and or closing the studio
Checking clients in and out
Selling and explaining the benefits of our monthly membership to clients (this is not commission based)
Booking and scheduling clients via our online booking system, telephone, or email
Working with our therapists to accommodate clients
Light cleaning of the studio including vacuuming, dusting, cleaning restrooms, taking out trash